Retail

In countries like the USA, 60% of retail transactions are influenced by mobile devices and yet only 6-7% of retailers are connecting to customers across mobile devices and sending push notifications. SmartBotHub™ enables retailers to quickly connect through messaging channels to their customer audiences without the heavy expense of traditional mobile application development.

Business Drivers

  • Amazon is placing intense pressure on retailers as they dominate retail growth taking over half of the industry growth each year
  • Mobile conversion via mobile web and app is three times lower than traditional desktop web. Mobile app and web experience has not risen to an acceptable level to capture the customer. While half of web traffic is mobile, unfortunately the click to buy is not following the traffic.

Solution

SmartBotHub™ enables retailers to create more compelling digital discovery of their products and a 10X higher conversion rate opportunity. A “personal shopper” assistant Bot designed on SmartBotHub™ can create recommendations based on dialogue with the end user leading to product purchase decisions.