Value for Users

It is reported that 70% of Facebook messenger bots have been a failure from the end user experience. This is not a surprise given that most bots have been built with little thought or integration to important services that end users need. SmartBotHub™ ensures that the Enterprise can succeed in building great user experiences that are connected to the right data and systems sources.

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  • Login security where required
  • Intuitive combination of user dialogue with button choices to optimize ease of use
  • Rich digital experience
  • Collaboration options across message channels
  • User preferences and alerts for personalized experiences

Offer a Better Customer Experience

Chatbots Have 3 Key Advantages Over Web and Mobile Application Interfaces

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Speed

Chatbots respond immediately, providing the information your customers want ASAP.

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Intuition

Chatbots are intuitive easy to converse with, requiring no learning on the part of the user.

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Efficiency

Chatbots handle all the filtering and navigation for users based on their responses.