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MESSAGING IS EVERYWHERE … BUT FRAGMENTED

Fragmentation adds complexity, which adds cost.

Imagine trying to support customers through every messaging app for all time!

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MESSAGING & SOCIAL INTERTWINED

Messaging and Social are the conversational interface.

Bots create the user interaction and connection to back end services.

A poorly designed bot
is like a bad cell connection.

A great bot is like chatting
with your best friend over coffee.

Messaging apps have
surpassed
social networks.

Messaging apps are the
fastest-growing
online behavior.

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SMARTBOTHUB = YOUR SOLUTION.

MARKETING | CUSTOMER CARE | HUMAN RESOURCES | FIELD SALES

Rapidly engage customers and employees

across message platforms with SmartBotHub’s Smart Conversation User Interface.

smartbot-hub-smartek21-icon_check_200 One bot development platform.
smartbot-hub-smartek21-icon_check_200 All message platforms supported.
smartbot-hub-smartek21-icon_check_200 Integrations rules engine for connection to services.
smartbot-hub-smartek21-icon_check_200 Analytics engine for deep customer insights.
smartbot-hub-smartek21-icon_dollar_200 Reduce labor costs associated with customer support.
smartbot-hub-smartek21-icon_dollar_200 Increase revenue upsell with the right message interaction.
smartbot-hub-smartek21-icon_dollar_200 Grow wiser about your customer behaviors and preferences.
smartbot-hub-smartek21-icon_dollar_200 Retain your customer and enhance the relationship.
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SERVICE OPTIONS TO MEET YOU WHERE YOU ARE.

SmartBotHub is a software platform for rapid bot development.

We offer three levels of service to get your bot designed, built and ready to use.

Rapid Bot Development

Are you more of a do-it-yourselfer? Use our SmartBotHub platform-supported APIs and easy-to-use user interface for rapid bot development.

Consultation & Development

You have APIs? Excellent! SmarTek21® has the experience and architecture you need. We can analyze your needs and provide you with start-to-finish bot development and implementation.

Co-branding Services

SmarTek21® can quickly provide co-branded bots saving you time, effort and internal costs on development processes and application maintenance.

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IT’S ALL POSSIBLE WITH THESE AMAZING FEATURES

Multi-chat
platform support.

Integrations to BSS, OSS,
CRM, Corp systems.

“Smart” adaptive
customer response.

Rapid business rule development
for new transactions via GUIs.

API-based message
platform development.

Usage analytics about your
customers & employees.

Naural language
rapid response.

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HIGH-LEVEL ARCHITECTURE

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FREQUENTLY ASKED QUESTIONS

What is SmartBot?

SmartBot is a platform for rapid bot development. It is compatible with all messaging platforms such as Skype, Slack, Telegram, email, SMS and more.

What can the SmartBot platform do for me?

SmartBot APIs:

SmartBot APIs are available to developers so that they can quickly develop their business specific bots.

Bot Development and Maintenance Services:

We offer rapid bot development services to our customers. You provide your APIs to us and we will quickly integrate them to create bots using our SmartBot platform. We also offer cloud-based user data management and analytics for services so you can better understand your bot user’s behavior.

Co-branding Services:

SmarTek21® offers co-branding services for our proprietary bots. This is a quick, ready-to-use solution for enterprise-level businesses that are supported by SmartBot.

We have APIs for our business but don’t want to spend time on bot development and maintenance, how SmartBot can help us?

If you have APIs and don’t want to spend time on bot development and maintenance, then you’ve come to the right place! SmarTek21® offers you start-to-finish bot design, development, implementation and maintenance using our SmartBot platform. Its scalable and reliable…all from within our optimized cloud-based architecture.

We don’t have APIs but we want to build a bot for our business. How can SmartBot help us?

SmarTek21® can help you choose the right APIs and create a bot for you using our rapid bot development platform, SmartBot.

We like one of the SmartBot-hosted bots on a particular messaging platform. How can we build similar solution with SmartBot?

SmarTek21® can provide you with a co-branded bot in a little as one week depending on your co-branding requirements.

We have a SmartBot-developed bot and we would like to analyze our users behavior. Can SmartBot provide the needed analytics?

Yes, SmartBot can provide you with a web-based analytics console to view your bot user’s behavior via easy-to-understand analytics infographics.

Does SmartBot remember user’s common details in order to speed up our user's overall experience?

Yes.  Your SmartBot-developed bot is just that…smart.  It is intelligent enough to remember common user details which helps to speed up their overall experience.

Interested in Learning How SmartBotHub Can Help Grow Your Business
While Reducing Overhead?

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