Complimentary Gartner Market Guide for Conversational Platforms

 In News

SmarTek21 is pleased to announce the recent inclusion of its SmartBotHub product in Gartner’s Market Guide for Conversational Platforms as one of 20 companies listed as representative of a Conversational Platform.

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According to the report, “The cut for this Market Guide is composed of those vendors that offer an extensible platform for a variety of use cases, that have capabilities above the average, and/or that have received the most client interest in relation to Gartner inquiries.” Al Lalji, SmarTek21’s CEO said, “Since our founding in 2016, we set out to build a conversational platform that would be flexible and scalable across any industry and any enterprise function from sales and marketing to customer operations. We are gratified to have been recognized as one of a handful of vendors to represent a Conversational Platform by Gartner.”

About the Market Guide
Gartner Market Guide for Conversational Platforms (ID: G00354892)Magnus Revang, Van L. Baker, Brian Manusama, Anthony Mull; 20 June 2018.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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