Value for Users
It is reported that 70% of Facebook messenger bots have been a failure from the end user experience. This is not a surprise given that most bots have been built with little thought or integration to important services that end users need. SmartBotHub™ ensures that the Enterprise can succeed in building great user experiences that are connected to the right data and systems sources.
- Login security where required
- Intuitive combination of user dialogue with button choices to optimize ease of use
- Rich digital experience
- Collaboration options across message channels
- User preferences and alerts for personalized experiences
Offer a Better Customer Experience
Chatbots Have 3 Key Advantages Over Web and Mobile Application Interfaces
Chatbots respond immediately, providing the information your customers want ASAP.
Chatbots are intuitive easy to converse with, requiring no learning on the part of the user.
Chatbots handle all the filtering and navigation for users based on their responses.